1. Overview

Zeraworks, LLC (“Zeraworks,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://zeraworks.com, use our services, communicate with us, or otherwise interact with our platform (collectively, the “Services”).

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

a. Personal Information You Provide

You may voluntarily provide personal information when you:

Fill out forms

Subscribe to emails or SMS

Create an account

Schedule appointments

Purchase products or services

Contact us for support or information

This information may include your name, email address, phone number, billing information, business information, login credentials, or other information relevant to providing the Services.

If you provide personal information about another person, you confirm that you have authority to do so.

b. Information Collected Automatically

When you use our Services, we may automatically collect:

IP address

Browser and device information

Usage data and interaction data

Pages viewed and actions taken

This information is collected using cookies, pixels, and similar technologies.

c. Information from Third Parties

We may receive information from:

Marketing or advertising partners

Social media platforms

Analytics providers

Payment processors

We use GoHighLevel and LeadConnector as service providers and data processors on our behalf to provide and support the Services. These providers process personal information only according to our instructions and are not authorized to use personal information for their own independent purposes. For more information about how these providers handle data, please review their respective privacy policies.

3. How We Use Your Information

We use personal information to:

Provide, operate, and maintain our Services

Communicate with you about your account or services

Send emails, SMS messages, and notifications you have opted into

Process payments and transactions

Improve our website, services, and user experience

Monitor security and prevent fraud

Comply with legal and regulatory obligations

We do not sell your personal information for monetary compensation.

4. SMS, Phone Calls, and TCPA Compliance

If you provide your phone number to Zeraworks, you expressly consent to receive communications from us, including transactional messages, service-related notifications, appointment reminders, account updates, and marketing messages delivered via phone call, SMS, MMS, or similar technologies.

By providing my phone number, I consent to receive SMS messages from Zeraworks, LLC. Message & data rates may apply. Reply STOP to opt-out, HELP for help. Consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing text messages is not required as a condition of purchase.

You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us directly.

We do not initiate automated marketing calls or text messages without prior express consent, in accordance with the Telephone Consumer Protection Act (TCPA) and applicable regulations.

5. Use of CRM and Third-Party Platforms

Zeraworks uses GoHighLevel and LeadConnector as customer relationship management and communication platforms. These providers act as service providers and data processors on our behalf.

Your information may be processed through these platforms to:

Store contact records

Send emails and SMS messages

Manage forms, pipelines, and scheduling

Run automations and analytics

These providers process data only according to our instructions and their contractual obligations. Their privacy practices are governed by their own privacy policies.

We use GoHighLevel and LeadConnector as service providers and data processors on our behalf to deliver and support the Services. These providers process personal information only according to our instructions and are not authorized to use personal information for their own independent purposes. Please review their respective privacy policies for more information about how they handle data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality

Analyze site performance

Improve user experience

Support marketing efforts

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features. Some browsers offer a “Do Not Track” setting. At this time, our Services do not change behavior based on these signals, but we continue to evaluate privacy tools as they evolve.

7. How We Share Information

We may share your information with:

Service providers who help operate our business

Payment processors

Email and messaging providers

Analytics and security vendors

Legal or regulatory authorities when required by law

We do not sell, rent, lease, or share phone numbers or SMS opt-in data with third parties for their own marketing purposes. Phone numbers and messaging consent data are used solely to provide Zeraworks Services and communications you have expressly opted into.

We may share anonymized or aggregated data that cannot reasonably identify you.

8. Data Retention

We retain personal information only as long as necessary to:

Provide the Services

Meet legal, accounting, or regulatory requirements

Resolve disputes

Enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

We retain personal information only as long as necessary to provide the Services, fulfill legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes described in this policy. If you request deletion, we will deactivate or delete your personal data unless retention is required by law or necessary to complete an ongoing transaction or valid business purpose.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your login credentials.

10. Children’s Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

11. Your Rights and Choices

You may have the right to:

Access the personal information we hold about you

Request corrections or updates

Request deletion of your information

Opt out of marketing communications

Communication Preferences

You may manage your communication preferences at any time. Email communications include an unsubscribe link. SMS communications include opt-out instructions in every message.

Opting out of marketing communications does not affect your ability to receive transactional or service-related messages, such as account notices or security alerts.

12. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable laws, including the right to request access to or deletion of personal information and to opt out of certain data uses.

We honor valid requests as required by law and do not discriminate against individuals for exercising their privacy rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Services after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Zeraworks, LLC
Email: [email protected]
Phone: 877-409-7003

Location: United States